Manual Installation of CDR STATS on an Existing Ubuntu FreeSWITCH Server
Manual Installation of CDR STATS on an Existing Ubuntu FreeSWITCH Server Pre-requisite Make sure you have followed our [FreeSWITCH installation] How to install FreeSWITCH on Ubuntu 22.04 article Installation and Configuration Compile and Install module `mod_cdr_pg_csv` open `/usr/local/src/freeswitch-1.10.10.-release/modules.conf` in your favorite editor and un-comment `event_handlers/mod_cdr_pg_csv` Update db-info param in `/etc/freeswitch/autoload_configs/cdr_pg_csv.conf.xml` for database connection Create PG…
Mukhtiar Badshah
How to install FreeSWITCH on Ubuntu 22.04
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How to install PostgreSQL 16 and pgAdmin4
PostgreSQL 16 and pgAdmin4 What is PostgreSQL PostgreSQL, often referred to as Postgres, is a powerful, open-source relational database management system known for its robust features and extensibility. It has gained popularity for its ability to handle complex data and querying requirements, making it a suitable choice for a wide range of applications, from small…
Exploring the Future of Open Source: Predictions and Trends for 2023 and Beyond
Introduction Open-source software has been a catalyst for transformative changes in the digital landscape, revolutionizing industries and driving innovation. As we look ahead to the future, it becomes crucial to examine the anticipated trends and predictions that will shape the trajectory of open-source in 2023 and beyond. In this article, we will delve into the…
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The Importance of Open Source in the Metaverse
The Importance of Open Source in the Metaverse The Metaverse is no longer just a concept of fiction. This virtual world is set to take over our lives, making people all over the globe connect with each other in ways never experienced before. However, how relevant or important is the role of open source in…
Open Source Listing
Call Center Quality Assurance: Methods, Tips & Best Practices
What Is Quality Assurance In A Call Center? Call center quality assurance is the process of monitoring and assessing the performance of call center agents to ensure they are meeting the standards set by the organization. The goal of call center quality assurance is to improve customer satisfaction, increase agent performance, and ultimately improve the…
Contact Center vs Call Center: Breaking Down Key Differences
This post outlines the contrast between a call center and a contact center. While a call center enables communication through voice or SMS messaging, a contact center employs a range of channels, including voice, SMS, live chat, email, and video. Choosing the right solution can be challenging, but we’re here to help. We’ll walk you…
Best VoIP Service Providers for Low-Cost International Calling
VoIP Service Providers This article will provide a comprehensive look at the best VoIP and UCaaS providers for making international calls, including their pricing options, features such as routing, queuing, collaboration tools, and multiple communication channels. Additionally, it will explain how to make international calls using VoIP and offer tips on how to select the…
Best Open Source PBX Software of 2023
Best Open Source PBX Software of 2023 Best Open Source PBX Software of 2023 Open source PBX (Private Branch Exchange) software is a type of communication system that enables organizations to manage and route calls within their internal network, as well as between internal and external networks. There are several open source PBX software options…
An Introduction to VICIdial: The Open-Source Call Center Solution
An Introduction to VICIdial: The Open-Source Call Center Solution An Introduction to VICIdial: The Open-Source Call Center Solution An Introduction to VICIdial: The Open-Source Call Center Solution is a comprehensive overview of the popular call center software known as VICIdial. VICIdial is an open-source contact center platform that is free to use and highly customizable….
